Privacy policy

At SaazRang, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By accessing or using the SaazRang website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

  • Full name

  • Mobile phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment and transaction information

  • Information provided when contacting customer support

  • Any other information voluntarily provided by you

We may also automatically collect limited technical information when you use our website, such as browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We may use the information collected from you for the following purposes:

  • To process and confirm your orders

  • To arrange shipping and delivery of your purchases

  • To communicate with you regarding your order

  • To provide customer support and respond to your inquiries

  • To process payments and refunds

  • To prevent fraudulent or unauthorized transactions

  • To improve our website, products, and services

  • To maintain website security and functionality

  • To comply with applicable legal and regulatory requirements

We will use your personal information only for legitimate business purposes and as permitted by applicable laws.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or service providers.

SaazRang does not intentionally store or have direct access to your complete debit card, credit card, banking, or other sensitive payment credentials.

Payment information is processed securely by the relevant payment gateway in accordance with its own privacy and security policies.

Customers should make payments only through the official payment methods available on the SaazRang website.

SaazRang shall not be responsible for any loss resulting from payments made to unauthorized bank accounts, UPI IDs, QR codes, phone numbers, or other unofficial payment channels.

4. Cookies

SaazRang may use cookies and similar technologies to improve your browsing experience and website functionality.

Cookies may be used for:

  • Essential website functionality

  • Remembering user preferences

  • Understanding website usage and performance

  • Analytics and improving our services

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

5. Sharing of Information

SaazRang does not sell or rent your personal information to third parties.

We may share necessary information with trusted third-party service providers when required to provide our services, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Website hosting and technical service providers

  • Analytics and website service providers

  • Customer support service providers

These third parties may access only the information necessary to perform their respective services.

We may also disclose information when required by applicable law, legal process, court order, government authority, or to protect the rights, safety, and security of SaazRang, our customers, or others.

6. Data Security

SaazRang takes reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

When personal information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

SaazRang is not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing the privacy policies of such third parties before providing them with your personal information.

9. Children's Privacy

Our website is not intended for use by children under the applicable legal age without the involvement or supervision of a parent or legal guardian.

SaazRang does not knowingly collect personal information from children in violation of applicable laws.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent where processing is based on consent

  • Raise concerns regarding the use of your personal information

To exercise any applicable rights or request information regarding your personal data, you may contact the SaazRang Customer Support Team using the contact details provided on our official website.

11. Fraud Prevention

To protect our customers and our business, SaazRang may use customer and transaction information to identify, investigate, and prevent fraudulent or unauthorized activities.

SaazRang will never intentionally request sensitive payment credentials such as passwords, OTPs, CVVs, or PINs through unofficial calls, messages, or communication channels.

Customers are advised not to share such confidential information with anyone claiming to represent SaazRang.

12. Changes to This Privacy Policy

SaazRang reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.

Any updated version will be published on this page with the revised Effective Date. We encourage customers to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the SaazRang Customer Support Team using the contact details provided on our official website.

SaazRang